We send millions of personalised mail pieces per annum for both transactional and advertising mail.
Whether you are a high-volume sender or mail out a few hundred pieces per month, it is recommended to have a returns procedure in place for many reasons. Firstly, you can cleanse your data with any returned mail pieces, as Royal Mail indicate why that mail piece did not get to the intended recipient.
Also, you can track who still needs to receive your mail, so if the customer asks why they have yet to receive their mail, you will know if it got returned or should have been delivered.
We handle direct mail returns management in-house and utilise barcode technology to process returns quickly and efficiently; we need to know beforehand if you want us to process your returns.
If so, we will use barcodes, which are unique to each recipient, so if the mail is returned, we can scan the barcode, and all of their details can be quickly segmented in your original data file.
We have a range of options for returns, such as securely destroying items using our confidential waste facility, send back to the client, recycle, or in some cases, we can reuse depending on the mailing.
You can tell a lot about a direct mail house by their previous clients. We are quite proud of ours, to say the least. The world’s biggest brands use our direct mail services.
Have used the Direct Mail Company for our annual brochure send for the last 2 years. Efficient communication throughout, collection happened as planned and delivered to our audience in the time frame requested. Will be using again next year,
I worked with Katy to produce a client brochure and am very happy with the overall service. There was a bit of back and forth from our side whilst we were awaiting approval, and Katy was very patient with us, providing all of the information we needed. We’re very happy with the finished result and are looking forward to working together again.
I highly recommend using The Direct Mail Company for your mail drop needs. I have used their services for my job twice now and have had a smooth experience from start to finish. Katy is always helpful and quick to respond to any query.
Highly recommend – Katy was brilliant. We had a few problems along the way on our end getting our project together, and she was so helpful and patient, and sorted everything perfectly. Thank you so much!
Katy Robinson has been a great help. From quote stage providing advice on format, adjusting quotes for pagination and quantity. To production, keeping us informed on timings and delivery. The print is excellent and we were really pleased with final product. Having produced a LOT of brochures in my time I feel like everything right down to trim was well done. Thank you Direct Mail Company.
The company gave me a competitive quote, picked up the mail and sent it that same day. Would use again.
Quick turnaround from start to finish. We had 5,000 addressed mail printed and delivered to our customers and they had all received one that same week! Great service and will be using again!
After a successful first campaign we have just booked in our second canvassing campaign with The Direct Mail Company. Katy has been a great help in both instances and we look forward to seeing further results.
We used The Direct Mail Company for our church Christmas invitations and they were exceptional. Handled everything from printing to distribution and followed up with really helpful data. Katie helped us and was professional and easy to work with. We will use them again in the future.
Save 37% on Royal Mail bulk postage costs. We collect from you, bring it back to our sortation depots, then hand it over to Royal Mail for delivery, and you save significant amounts of money.
Here at The Direct Mail Company, we are committed to making it as easy as possible for our clients to send mailings.
Everything we print and post is quality controlled to ensure that mail leaves us as expected, with 98% of mailings leaving us on time.
We work with the biggest and best postal providers in the UK and Internationally, so you can be sure that we will get you the best postage prices.
We have built up a creative, driven, and passionate team. We are results-driven to get you the highest return on investment possible from your mailing.
From printing and packaging to mailing and fulfilment, we handle it all under one roof. Our end-to-end mailing solutions ensure a seamless process, saving you time, reducing costs, and delivering results.
